SAGE RTU'S
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Contact Us

From RTU spares to repairs and everything in between, if you need Support, select your option below.​

Support

Sales

  • Technical Support (New Phone Number Starting June 4, 2020)
    • Phone: 888-797-6468 Menu  - Option 7
    • Email: sagertu_support@se.com
    • Tips: Generally a copy of the configuration, data traps, and the firmware version will help us diagnose any problems. 
  • Repairs
    • Email: EAC.RMA@se.com​ or USUtilityQuotes@se.com 
    • Review our Return Services Policies and fill out the RMA Request Form
    • Tips: Have the Tag numbers from the affected products, and the Serial Number.
      • Remove known good parts to minimize any repair costs.
  • Maintenance Contracts and RTU Training Quotes
    • ​Email: duane.gilbert@se.com​
  • New RTU Sales
    • Email: duane.gilbert@se.com
    • Tips: Power Input Requirements, Hard wired I/O Requirements, Communications Ports Needed, Mounting, Other options needed will expedite the quotation process.
  • Spares and Upgrades
    • Email:  duane.gilbert@se.com or USUtilityQuotes@se.com 
    • Phone: (713) 920 - 6897
    • Tips:  Having the Part Number from the Baseboard or CPU will help choose the right spare for your application.
Picture
Tags for Spares and Repairs

Location

​Schneider Electric USA
14400 Hollister St.
​Houston, TX 77066

Services

RTU System Consulting
Project Management
Design and Install
NERC/CIP Security Support
Complete RTU SUpport
RIG for ISO

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Company

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  • Home
  • Products
  • Downloads
  • Support
    • Contacts
    • Services
  • Brochures
  • Updates
  • About